What are the necklace lengths?
The chain lengths are approximately 50cm and are designed to sit comfortably on the chest.
The longer length necklaces are approximately 60cm and are designed to sit lower on the chest. The longer style necklaces display larger pendants and are statement pieces which look great paired with scarves. Examples of these are the Harmonica (http://sophiekells.com/product/harmonica-necklace-2-2-2-2-2-2-2-2) Deer (http://sophiekells.com/product/deer-necklace) and bird cage Necklaces (http://sophiekells.com/product/bronze-large-bird-cage-necklace)
Can I get a custom length necklace made?
Sure, just contact me via firstname.lastname@example.org let me know what length and which pendant you would like.
Can I get a custom order made?
Of course you can! Simply contact me via email@example.com let me know your vision. After our email conversation I will put together a collection of supplies I will use and send you an image for approval. When the product is ready I will email you the link for your custom listing.
How long do items take to arrive?
At Sophie Kells Art and Jewellery your item will be processed, packaged and shipped within 2 days of your payment being received. Please allow an additional 3-5 days for delivery. If your item is taking longer, don't panic, sometimes this is simply due to a busy period/weekends/ public holidays/ or redirection. If after 10 days your item has still not arrived please contact me at firstname.lastname@example.org
During busy periods such as November and December delays can occur due to Australia Post's heavy workload, and it is recommended that you purchase registered post so that you are not disappointed by an item being lost in the mail. I am yet to have a purchase not arrive to the customer but I have on occasion had items which are damaged in transit, this is also another reason why registering your post may be worth considering.
What are the advantages of registered post?
Registered Post gives you an added level of security.
Registered Post gives you:
Proof the article was sent when lodged at the post office counter
Proof the article was received - a signature is obtained on delivery
Compensation for loss or damage of the article up to $100 for a standard registered delivery